Marriott Phoenix Airport
Executive Meeting Manager (EMM)
Phoenix, Arizona•Full-time
$57,000+ annually
$57,000+ annually
About the Job
Job Summary:
We are seeking a dynamic and results-driven Executive Meeting Manager (EMM) to join our Sales & Catering team! As the EMM, you will be responsible for generating revenue by selling and coordinating group meetings, events, and social functions at our hotel. You’ll play a key role in driving business growth by prospecting new clients, managing event logistics, and ensuring a seamless experience for clients and attendees. You will work closely with our Director of Sales and operations teams to execute high-quality events that exceed expectations.
Key Responsibilities:
Sales & Business Development:
- Actively solicit, negotiate, and secure group bookings for meetings, conferences, and social events.
- Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
- Respond to inbound inquiries and prospect new business opportunities.
- Cultivate and maintain strong relationships with clients, event planners, and local businesses.
- Conduct site visits and presentations to showcase our hotel’s meeting spaces and services.
Event Planning & Coordination:
- Collaborate with clients to understand their event needs, including room setups, food & beverage, AV, and more.
- Work alongside the food and beverage teams to ensure smooth event execution.
- Prepare contracts, proposals, and event orders with detailed specifications.
- Ensure clear and effective communication of event details across departments.
Client Relationship Management:
- Serve as the primary point of contact for clients before, during, and after events.
- Deliver exceptional customer service to encourage repeat business and referrals.
- Handle last-minute changes or challenges with professionalism and efficiency.
- Follow up with client’s post-event to gather feedback and strengthen relationships.
Administrative & Reporting Duties:
- Maintain accurate records in the hotel’s Sales System.
- Prepare weekly and monthly sales reports for the Director of Sales.
- Stay informed about industry trends, competitor activities, and market opportunities.
- Ensure adherence to hotel policies and brand standards.
Qualifications:
- Proven experience in event sales, planning, or coordination, preferably in the hospitality industry.
- Strong communication and interpersonal skills.
- Ability to multi-task and manage multiple projects effectively.
- Exceptional organizational skills and attention to detail.
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
EOE:
Interested Applicants please send resume to hannah.ratcliff@columbiasussex.com